Returns & Exchanges

At Pulse of Potential, we want you to feel confident in every piece you wear; if you are not completely satisfied, you can return your items within 30 days of delivery. All returned apparel must be in its original, unworn condition with all tags still attached to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original mailer.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; we recommend keeping your tracking receipt for peace of mind.

• 4.
  Receive Your Refund

  After our quality team inspects the return, your refund will be processed back to your original payment method within 5-7 business days.